Refund Policy

1. Individual readiness modules — one-time purchase

This applies to individual WorkplaceReady readiness modules, including Heatwave Readiness, Cybersecurity Readiness, Power Outage Readiness, Flood Readiness and AI Readiness. If your purchased assessment does not generate correctly or the deliverables are materially unavailable, contact us within 14 days of purchase at support@workplaceready.app. We will fix the issue or refund the applicable purchase price. Refunds are issued to the original payment method and usually arrive within 5–10 business days.

2. WorkplaceReady Annual — subscription

WorkplaceReady Annual is billed yearly. Prices and currency are shown at checkout and may vary by market. You can cancel at any time from your account settings. Cancellation stops the next renewal; access continues until the end of the current paid billing period.

2a. Scoped evidence-preparation services

The standard AI Readiness Operating Pack is purchased directly at the published one-time price under its published standard scope. Because this is manually prepared evidence work, this policy does not create an additional unconditional refund guarantee for it.

For deadline-sensitive or bespoke scoped engagements — including work arranged through "Show us the request" — any engagement-specific cancellation and refund terms are confirmed in writing with you before payment and acceptance of the engagement. Nothing in this policy limits any statutory rights you may have.

For cancellation or refund questions about scoped evidence work, email support@workplaceready.app.

3. How to request a refund

Email support@workplaceready.app with the email address used to purchase, the date of purchase, and a brief description of the problem. We review every genuine message and normally respond within two business days.

4. Important disclaimer

WorkplaceReady provides informational business-readiness guidance and structured decision support, and is not legal, medical, OSHA, or safety-engineering advice. Customers are responsible for complying with local workplace safety laws and regulations.

5. Contact

For any questions about this policy, email us at support@workplaceready.app.